How We Work

From enquiry to defensible report.

Most of our work runs a standard 4-week cycle from initial enquiry to final report delivery. Urgent post-incident work can be turned around in 48 hours.

The 5-step Process

From first call to final PDF.

01
Enquiry & Scoping
We talk through your venue, your objectives (compliance / evidence / renovation planning) and your timeline. Typically a 30-minute phone call.
02
Fixed Quote
Within 24 hours you get a written quote with a fixed price, the test scope, the governing body standard applied, and available attendance dates.
03
Site Testing
A UKAS-accredited technician attends site with calibrated equipment, runs the full test grid, and photographs everything. Most pitches take 2-3 hours.
04
Analysis & QA
All data is uploaded to our secure testing platform, analysed against governing body benchmarks, and peer-reviewed by a second technician before release.
05
Report Delivery
A UKAS-accredited PDF report is issued within 5 working days of the site visit, with the headline Pitch Score, grid heatmap, photographs and remediation advice.

What's in the final report

  • Headline Pitch Score (0-100) on the cover page
  • Individual metric breakdowns with governing body benchmark comparison
  • Grid heatmap showing spatial variation across the pitch
  • Photographic record of every test point
  • Executive summary written for non-technical audiences (bursar, board, committee)
  • Technical appendix with every raw reading timestamped and GPS-tagged
  • Remediation recommendations prioritised by impact on the overall score
  • Certificate of UKAS accreditation
Rapid response
For post-incident testing, rapid fixture-clearance decisions or insurance-related urgent work, we aim to attend inside 48 hours of instruction and deliver a preliminary numerical summary within 24 hours of the site visit.

Ready to measure your pitch?

Every test we run is UKAS-accredited and defensible. Tell us about your venue and we'll come back with a fixed written quote within two working hours.

or email info@surfaceperformance.com with your venue and test requirements